Wellness Resources & Services

Hope, Resilience, Recovery

Do you need help finding a family doctor or connecting to local health or community services?

We are here to help.

Submissions are monitored between 8am to 4pm, Monday through Friday. Please allow one business day for a member of our team to get back to you. If you need services outside these hours, please refer to the services listed below for 24/7 support. Call  8-1-1 to receive health advice from qualified health professionals. Call 2-1-1 to get connected community, social, health and government services. If this is an emergency, please call 911. If you are having a mental health crisis, please call the MH Crisis line at 705-728-5044.

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Get Connected to Health Care 24/7 Through Health811

Information about local health and social services anytime you need it

As part of a provincial project to make health services more accessible, Ontario Health Teams worked with the Ministry of health to develop Health811. Health811 is a free, secure and confidential service Ontarians can call or access online 24 hours a day, seven days a week to receive health advice from qualified health professionals, such as registered nurses, locate local health services and find trusted health information. Ontarians can call 811 (TTY: 1-866-797-0007), chat live online or access resources online at Ontario.ca/Health811 or Ontario.ca/Sante811. In a medical emergency call 911 immediately.

the healthline.ca

An innovative website that puts accurate and up-to-date information about health services at the fingertips of consumers and health care providers across the North Simcoe Muskoka region of Ontario. nsmhealthline.ca provides easy access to a reliable source of data, and empowers consumers to find the services they need close to home.

2-1-1 Ontario

A free 24/7 confidential helpline for all community, social, health and government services. 211 is a three-digit dialing code (like 811 and 911) to access services in Canada and the United States. Call/text 211 or online search and chat at www.211ontario.ca

ConnexOntario

ConnexOntario is a free 24/7 confidential navigation and information service to access Ministry of Health-funded mental health, addictions and problem gambling services. Call/text 1-866-531-2600 or online search and chat at www.connexontario.ca

1door.ca

1door.ca provides quick access to a free counselling session and other support services. You choose a convenient date and time. This service is for everyone: youth, adults and families in Simcoe County and Muskoka. There is no waiting list. Search for information online at www.1door.ca/#HOWDOESITWORK

Mental Health Supports and Services

Feelings Pathway

Through this link and the resources below, you will find a comprehensive and thorough list of resources for anyone displaying a range of mental health symptoms.

Sub-Region Healthcare Resouces & Clinics

North Simcoe Resources and Clinics

Walk In Clinics

Mental Health Resources

Other Health Resources

Muskoka Resources and Clinics

Walk In Clinics

Mental Health Resources

Other Health Resources

  • Cottage Country Family Health Team Programs and Services:
    • Diabetes  

    • Healthy Heart Cardiac Rehab 

    • Healthy Seniors 

    • Lactation Clinic 

    • Medication Review 

    • Memory Clinic 

    • Palliative Service 

    • Pulmonary Rehab 

    • Post-hospital discharge program 

    • Dietary and Nutritional Services 

    • Smoking Cessation 

 

Indigenous Care and Resources

Thank you Home and Community Care Services for providing these resources.

Ontario Launches Long-Term Care Homefinder

New website provides easier, more convenient way for prospective residents and their families to search and compare long-term care homes

Long-Term Care Homefinder

As part of its plan to fix long-term care, the Ontario government has launched the new Long-Term Care Homefinder, a new website and search tool to provide prospective residents and their families with a one-stop-shop to find and compare long-term care homes across the province, along with other resources to help people make an informed choice when considering long-term care.

“Our government has a plan to fix long-term care, and a key part of that plan is strengthening accountability, enforcement, and transparency in the long-term care system,” said Paul Calandra, Minister of Long-Term Care. “Our new LTC Homefinder brings together all the information families need to make informed decisions about long-term care so they can choose a home that will best meet the needs of their loved ones.”

Each long-term care home has a profile page with helpful information about waiting lists, staff vaccination rates, amenities, inspection reports, contact information and more. The new site also provides information that can help people decide if long-term care is the best option for them and, if so, how to choose a home, apply, and move in.

“We are building an Ontario that puts people first by making it easier for prospective residents and their families to find information about long-term care homes in Ontario,” said Kaleed Rasheed, Associate Minister of Digital Government. “This online tool is something that Ontarians expect and deserve — a secure and trusted way to access long-term care information, all in one place.”

Future phases of the website and search tool will include more information on each home’s profile pages as well as other new features based on public feedback. When all the information is in place, LTC Homefinder will be a valuable resource for all Ontarians who are looking for information about the province’s long-term care system.

“Our government has a plan to ensure every resident can access the very best possible quality of life,” said Peter Bethlenfalvy, Minister of Finance. “The Long-Term Care Homefinder will help families, and caregivers get the information they need right at their fingertips.”

Additional Resources

  • Visit the Long-Term Care Homefinder
  • Visit Ontario’s website to learn more about how the province continues to protect Ontarians from COVID-19.
  • For public inquiries, call ServiceOntario, INFOline at 1-866-532-3161 (Toll-free in Ontario only)

Home and Community Care Support Services play a vital role in Ontario’s health care system when it comes to placement in long-term care homes. Our care coordinators work with people and their families to ensure they have the information they need to make informed decisions and to support long-term care home placement. This new website will be a valuable tool for people as they think about which long-term care home they might eventually call home.

Cynthia Martineau

CEO, Home and Community Care Support Services

We strive to be the healthiest community in Canada. We, as a community, will co-design an innovative and equitable system that anticipates, meets, and exceeds the needs of all our people.

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