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Ontario Launches Long-Term Care Homefinder

New website provides easier, more convenient way for prospective residents and their families to search and compare long-term care homes

Long-Term Care Homefinder

As part of its plan to fix long-term care, the Ontario government has launched the new Long-Term Care Homefinder, a new website and search tool to provide prospective residents and their families with a one-stop-shop to find and compare long-term care homes across the province, along with other resources to help people make an informed choice when considering long-term care.

“Our government has a plan to fix long-term care, and a key part of that plan is strengthening accountability, enforcement, and transparency in the long-term care system,” said Paul Calandra, Minister of Long-Term Care. “Our new LTC Homefinder brings together all the information families need to make informed decisions about long-term care so they can choose a home that will best meet the needs of their loved ones.”

Each long-term care home has a profile page with helpful information about waiting lists, staff vaccination rates, amenities, inspection reports, contact information and more. The new site also provides information that can help people decide if long-term care is the best option for them and, if so, how to choose a home, apply, and move in.

“We are building an Ontario that puts people first by making it easier for prospective residents and their families to find information about long-term care homes in Ontario,” said Kaleed Rasheed, Associate Minister of Digital Government. “This online tool is something that Ontarians expect and deserve — a secure and trusted way to access long-term care information, all in one place.”

Future phases of the website and search tool will include more information on each home’s profile pages as well as other new features based on public feedback. When all the information is in place, LTC Homefinder will be a valuable resource for all Ontarians who are looking for information about the province’s long-term care system.

“Our government has a plan to ensure every resident can access the very best possible quality of life,” said Peter Bethlenfalvy, Minister of Finance. “The Long-Term Care Homefinder will help families, and caregivers get the information they need right at their fingertips.”

Quick Facts

  • User testing, underway soon, will inform the second phase of the website, with further updates expected to launch in spring 2022.
  • The government is investing $22 million over three years to implement an Ontario-made technology that will integrate the clinical information between hospitals and the long-term care sector to streamline re-admissions, share information with families, and ensure vulnerable seniors get the highest quality care possible. This initiative responds to the recommendations made in the Long-Term Care COVID-19 Commission Report to ensure a coordinated continuum of care that includes all long-term care homes.

Additional Resources

  • Visit the Long-Term Care Homefinder
  • Visit Ontario’s website to learn more about how the province continues to protect Ontarians from COVID-19.
  • For public inquiries, call ServiceOntario, INFOline at 1-866-532-3161 (Toll-free in Ontario only)

Home and Community Care Support Services play a vital role in Ontario’s health care system when it comes to placement in long-term care homes. Our care coordinators work with people and their families to ensure they have the information they need to make informed decisions and to support long-term care home placement. This new website will be a valuable tool for people as they think about which long-term care home they might eventually call home.

Cynthia Martineau

CEO, Home and Community Care Support Services

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